A global asset manager with a diverse portfolio spanning multiple sectors and regions identified a growing need to modernize and streamline its due diligence operations. Their existing processes reliant on Word and Excel were manual, fragmented, and time-consuming, resulting in delays, inconsistent data, and difficulty maintaining regulatory oversight.
With increasing regulatory demands and an expanding network of counterparties and vendors, the client sought a digital, centralized, and intelligent due diligence platform capable of enhancing efficiency, mitigating risk, and delivering actionable insights across their global operations.
To achieve this, they turned to Zeidler Due Diligence (ZDD), Zeidler Group’s advanced, AI-enhanced vendor due diligence solution.
Paper-based and spreadsheet-led due diligence workflows were labour-intensive and error-prone, consuming valuable time and resources across global teams.
The client struggled to obtain timely responses from delegates and counterparties. Multiple factors contributed to this issue: there was no structured or automated follow-up system in place, completing questionnaires was too time-consuming for delegates, and some parties were only willing to provide their own standard due diligence pack rather than completing the client’s questionnaire. This created delays, gaps in information, and additional manual effort for internal teams.
The absence of a centralized system made it difficult to manage questionnaires, assign roles, and track accountability across vendors and internal teams. Collaboration was hindered, and communication lacked structure.
The client’s existing tools could not support sophisticated risk scoring, approval hierarchies, or regulatory mapping, leaving them without a consistent framework for evaluating and managing counterparty risk.
To address these challenges, the client implemented Zeidler Due Diligence (ZDD) a dynamic, fully digital solution designed to manage initial and ongoing (annual, semi-annual, and quarterly) due diligence assessments.
ZDD provided a centralized platform to oversee all counterparties and vendors, streamline workflows, and ensure full alignment with regulatory requirements, including CP86 and CSSF Circular 18/698.
ZDD offered a unified, real-time view of all vendors, counterparties and due diligence activities, enabling proactive management, oversight, and reporting from a single, secure platform.
ZDD’s flexible design allowed the client to tailor questionnaires, templates, and workflows to their unique needs. The system supports any questionnaire type in any language, ensuring global consistency.
The multi-layered LLM-powered autofill feature automatically populated questionnaire responses using previously sourced data, significantly reducing manual entry time and human error. As a result, delegates completed questionnaires a lot more quickly, and turnaround time significantly decreased for the client.
Scalability was key! ZDD supports unlimited users, with advanced permission settings that separate access by teams, regions, or roles, ensuring secure collaboration.
ZDD’s built-in risk scoring framework provides standardized evaluation metrics. Dynamic approval workflows allow for sign-offs and closings to occur within the platform itself.
With public and private commenting features, teams can collaborate efficiently while safeguarding sensitive information. Real-time notifications ensure no step in the process is missed.
The intuitive dashboard visualizes data in real-time, from timelines and questionnaire progress to risk levels and completion rates, providing a clear overview of the entire due diligence lifecycle.
ZDD is backed by Zeidler’s team of compliance professionals, fund lawyers, and sustainable finance specialists, ensuring expert assistance and best-practice alignment throughout the process.
ZDD has already successfully onboarded over 2,000 unique counterparties and vendors, demonstrating its robustness and reliability at scale.
The client now benefits from a single source of truth for all counterparties and vendors, with instant access to data, deadlines, and reports. The centralized view allows compliance teams to manage multiple jurisdictions and vendors seamlessly.
The AI-powered autofill and automated workflows reduced manual effort dramatically, accelerating the completion and review of due diligence assessments. Response times shortened, follow-ups decreased, and overall processing time improved significantly.
With automation handling repetitive tasks, internal teams now focus on strategic analysis, risk assessment, and decision-making rather than data entry. Collaboration has increased, and due diligence reports are delivered faster and with greater accuracy.
The integrated risk scoring system and approval workflows provide structured, auditable decision-making, ensuring that all due diligence actions align with regulatory expectations and internal compliance frameworks.
The adoption of Zeidler Due Diligence (ZDD) transformed the client’s compliance operations, eliminating inefficiencies, enhancing visibility, and reinforcing governance standards.
By integrating cutting-edge automation and AI-driven intelligence, the client achieved:
Centralized vendor and counterparty management
Reduced manual effort and faster due diligence cycles
Consistent, transparent, and auditable risk oversight
Enhanced collaboration across teams and time zones
ZDD empowers global asset managers to navigate regulatory complexity with confidence, delivering a future-proof solution for evolving due diligence needs. With Zeidler Group as a trusted partner, the client continues to lead with operational excellence, compliance integrity, and technological innovation.
For more information on how Zeidler Group can streamline your due diligence process, get in touch today.
